Retail Team Lead — Customer Experience & Store Ops

tsainternal

Detroit (MI)

On-site

USD 23,000 - 29,000

Full time

14 days+
Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Employee discount
Employee assistance program
Comprehensive benefits package
Paid training on register and store
On-the-job training

Job summary

The Salvation Army Thrift Store is seeking a Lead Sales Associate in Detroit to help manage daily retail operations, drive sales, and deliver excellent customer service. This role supports store management and requires reliable leadership during evenings, weekends, and holidays.

You will assist with opening/closing procedures, banking, and inventory turnover while ensuring a welcoming shopping environment and compliance with store policies. Benefits include training and growth opportunities.

Qualifications

  • High School diploma or equivalent.
  • Retail experience required.
  • Ability to speak, write and understand English.
  • Basic computer skills including Point of Sales System.
  • Proficient cash handling and accurate change-giving.

Responsibilities

  • Support management with product sales and acquisition.
  • Implement store opening and closing procedures.
  • Handle banking and daily deposits.
  • Execute strategies to meet product acquisition, production and sales goals.
  • Manage product rotation process and inventory turnover.
  • Create an enjoyable shopping experience with positive customer service skills.
  • Handle customer complaints as needed.
  • Support store maintenance and appearance.
  • Maintain displays and floor layout plans.
  • Identify ways to improve store appeal.
  • Provide direction to staff in absence of management.
  • Communicate effectively with store management regarding operations.
  • Support implementation of policies and procedures.

Education

High School Graduate or Equivalent

Tools

POS System
Cash Handling

Job description

The Salvation Army Thrift Store is seeking a Lead Sales Associate in Detroit to help manage daily retail operations, drive sales, and deliver excellent customer service. This role supports store management and requires reliable leadership during evenings, weekends, and holidays.

You will assist with opening/closing procedures, banking, and inventory turnover while ensuring a welcoming shopping environment and compliance with store policies. Benefits include training and growth opportunities.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Store Lead: Community Impact & Growth
Store Lead: Community Impact & Growth

salvarmycareers • Detroit (MI)

On-site
USD 23,000 - 29,000
Employee discount
Employee assistance program
Retail Team Lead — Customer-Centric Sales & Ops (PT)
Retail Team Lead — Customer-Centric Sales & Ops (PT)

tsainternal • Brighton (MI)

On-site
USD 23,000 - 29,000
Employee discount
Employee assistance program
Professional development opportunities
+1
Retail Lead: Elevate Customer Experience & Store Ops
Retail Lead: Elevate Customer Experience & Store Ops

tsainternal • Washington Township (MI)

On-site
USD 23,000 - 29,000
Employee discount
Employee assistance program
Lead Retail Associate — Drive Store Wins & Community Impact
Lead Retail Associate — Drive Store Wins & Community Impact

The Salvation Army USA Central Territory • Detroit (MI)

On-site
USD 23,000 - 29,000
Employee Discount
Employee Assistance Program
Store Lead: Sales, Service & Operations
Store Lead: Sales, Service & Operations

Mykroc • Trenton (MI)

On-site
USD 23,000 - 29,000
Employee discount
Employee assistance program
Lead Retail Sales Associate - Community Impact & Growth
Lead Retail Sales Associate - Community Impact & Growth

The Salvation Army USA Central Territory • Detroit (MI)

On-site
USD 23,047 - 28,929
Lead Sales Associate – Part-Time Retail & Community Impact
Lead Sales Associate – Part-Time Retail & Community Impact

salvarmycareers • Detroit (MI)

On-site
USD 22,000 - 29,000
Paid training
Ongoing coaching
Growth opportunities
+1
Lead Retail Associate – Customer Experience & Ops
Lead Retail Associate – Customer Experience & Ops

tsainternal • Livonia (MI)

On-site
USD 23,000 - 29,000
Positive community impact
Professional development
Supportive, mission-driven environment
+2
Retail Lead: Customer Experience & Store Operations
Retail Lead: Customer Experience & Store Operations

tsainternal • Auburn (IN)

On-site
USD 19,000 - 22,000
Comprehensive benefits package
Employee Discount
Employee Assistance Program
+1
Mission-Driven Retail Lead | Growth & Training
Mission-Driven Retail Lead | Growth & Training

tsainternal • Saint Clair Shores (MI)

On-site
USD 22,000 - 29,000
Employee discount
Employee assistance program
Professional development