Retail Lead: Elevate Customer Experience & Store Ops

tsainternal; Washington Township (MI); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Employee discount

Employee assistance program

Job summary

The Salvation Army Thrift Store in Washington Twp, Michigan seeks a Lead Sales Associate for a part-time, on-site role. You will support store management, deliver excellent customer service, and help run daily retail operations.

Responsibilities include sales support, banking, inventory turnover, display maintenance, and staff guidance. The position requires weekend/evening availability and implies a mission-driven, community-focused environment.

Qualifications

• High School Graduate or Equivalent.
• Retail experience required.
• Basic English communication skills (written and spoken).
• Experience using POS systems and payroll software is a plus.

Responsibilities

• Support management with product sales and acquisitions.
• Execute store opening/closing procedures.
• Handle banking and daily deposits.
• Drive strategies to meet sales goals and inventory turnover.
• Maintain displays and floor layouts; ensure store appeal.
• Provide excellent customer service and resolve complaints.
• Assist staff in absence of management and communicate store operations.

Skills

English proficiency

POS & payroll software

Cash handling

Customer service

Education

High School Graduate or Equivalent

Tools

Point of Sale System

Payroll program

Job description

The Salvation Army Thrift Store in Washington Twp, Michigan seeks a Lead Sales Associate for a part-time, on-site role. You will support store management, deliver excellent customer service, and help run daily retail operations.

Responsibilities include sales support, banking, inventory turnover, display maintenance, and staff guidance. The position requires weekend/evening availability and implies a mission-driven, community-focused environment.