Retail Lead: Customer Experience & Store Operations

tsainternal; Auburn (IN); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Comprehensive benefits package

Employee Discount

Employee Assistance Program

On-the-job training

Job summary

The Salvation Army Thrift Store is seeking a Lead Store Sales Associate to support store management and maintain daily retail operations. The role emphasizes customer service, merchandising, and efficient store procedures to drive fundraising goals.

Part-time position with evenings, weekends, and holidays as scheduled. Paid training provided; benefits package available for eligible staff, and opportunities for professional development within a mission-driven environment.

Qualifications

• High School Diploma or equivalent required.
• Retail experience preferred.
• Strong English communication skills required.

Responsibilities

• Assist management with sales and store operations.
• Execute opening and closing procedures.
• Handle banking and daily deposits.
• Maintain product rotation and inventory accuracy.
• Provide excellent customer service and resolve complaints.

Skills

English proficiency

POS & payroll software

Cash handling

Customer service

Education

High School Diploma or equivalent

Tools

Point of Sale System

Payroll program

Job description

The Salvation Army Thrift Store is seeking a Lead Store Sales Associate to support store management and maintain daily retail operations. The role emphasizes customer service, merchandising, and efficient store procedures to drive fundraising goals.

Part-time position with evenings, weekends, and holidays as scheduled. Paid training provided; benefits package available for eligible staff, and opportunities for professional development within a mission-driven environment.