Retail Team Lead — Customer Experience & Ops

Columbia Sportswear Company; St. Louis (MO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Quarterly Bonus Program

Medical with FSA/HSA

Dental

Vision

401(k) matching

Paid Time Off

Floating Holidays

Employee Assistance Program (EAP)

Tuition Assistance

Employee discounts

Job summary

Columbia Sportswear Company is seeking a Retail Supervisor to join our Store Leadership Team. With over 430 retail stores worldwide, you will oversee day-to-day work, guide associates, and ensure store operations support the customer experience in-store.

You will train and coach staff, maintain store standards, and collaborate on policies. A High School Diploma or GED is preferred, with 2-5 years of experience in retail. This role offers growth opportunities in a dynamic, active environment.

Qualifications

• No specific education required (High School Diploma or GED preferred)
• 2-5 years of experience in position or specialization
• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.

Responsibilities

• Oversees the day-to-day work of associate level staff.
• Provide direction, training, and coaching to associates to ensure efficient operations and proper store procedures.

Skills

Effective communication

Customer service

Education

High School Diploma or GED

Tools

POS system

In-store computerized systems

Job description

Columbia Sportswear Company is seeking a Retail Supervisor to join our Store Leadership Team. With over 430 retail stores worldwide, you will oversee day-to-day work, guide associates, and ensure store operations support the customer experience in-store.

You will train and coach staff, maintain store standards, and collaborate on policies. A High School Diploma or GED is preferred, with 2-5 years of experience in retail. This role offers growth opportunities in a dynamic, active environment.