Retail Team Lead - Customer Experience & Ops

That Fish Place- That Pet Place; Lancaster (Lancaster County); On-site; USD 20,664 - 26,174; Full time

Job summary

That Fish Place- That Pet Place in Lancaster, Pennsylvania is hiring a Retail Supervisor to oversee daily store operations and lead team members. You'll ensure an excellent customer experience, maintain store standards, and promote a positive work environment.

The ideal candidate has prior retail experience, preferably in a supervisory role. Responsibilities include training employees, managing inventory processes, and supporting a collaborative team atmosphere.

The position offers an hourly wage of $15 - $19 and contributes to customer satisfaction by leading effectively.

Qualifications

• Previous retail experience required; prior leadership or supervisory experience preferred.
• Strong communication and interpersonal skills.
• Ability to lead by example and support a team-oriented environment.

Responsibilities

• Support daily store operations to ensure efficient workflow and excellent customer service.
• Provide direction, support, and coaching to team members during assigned shifts.
• Help maintain merchandising standards, product displays, and overall store appearance.

Skills

Retail experience

Leadership

Communication skills

Problem-solving

Multitasking

Job description

That Fish Place- That Pet Place in Lancaster, Pennsylvania is hiring a Retail Supervisor to oversee daily store operations and lead team members. You'll ensure an excellent customer experience, maintain store standards, and promote a positive work environment.

The ideal candidate has prior retail experience, preferably in a supervisory role. Responsibilities include training employees, managing inventory processes, and supporting a collaborative team atmosphere.

The position offers an hourly wage of $15 - $19 and contributes to customer satisfaction by leading effectively.