Pet Supplies Sales Associate

That Fish Place- That Pet Place; Lancaster (Lancaster County); On-site; USD 16,531 - 22,041; Full time

Job summary

That Fish Place- That Pet Place in Lancaster, Pennsylvania is seeking a Pet Supplies Sales Associate to provide excellent customer service, assist shoppers with product selection, and help maintain a clean, organized sales floor.

Candidates with strong communication, a friendly approach toward people and pets, and a willingness to learn about products will thrive. Flexible with nights, weekends, and holidays; prior retail experience is a plus.

Qualifications

• Strong communication and customer service skills.
• Eager to learn about products and pet care.
• Team player with accountability to customers and coworkers.
• Ability to handle multiple customer needs simultaneously.
• High school diploma or equivalent preferred.

Responsibilities

• Greet and assist customers with product recommendations and pet care advice.
• Maintain a clean, safe, and well-stocked sales floor.
• Assist with returns, exchanges, and problem resolution.
• Support the register area when needed.
• Collaborate with team to ensure a seamless customer experience.
• Monitor and replenish merchandise displays.
• Provide information about promotions and store policies.

Skills

Customer service

Communication

Team player

Multitasking

Pet care knowledge

Education

High school diploma or equivalent

Job description

Pet Supplies Sales Associate

That Fish Place- That Pet Place Lancaster, Pennsylvania, United States

About this position

Job Summary:
The Sales Associate provides excellent customer service by assisting shoppers with product selection, sharing knowledge about pet care, and maintaining store cleanliness and organization.

Duties/Responsibilities

• Greets and assists customers with product recommendations and pet care advice.
• Maintains clean, safe, and well-stocked sales floor areas.
• Cleaning and handling of birds
• Monitors and replenishes merchandise displays.
• Provides accurate information about promotions, loyalty programs, and store policies.
• Works closely with team members to ensure a seamless customer experience.
• Assists with customer returns, exchanges, and problem resolution.
• Supports the register area when needed.
• Performs other related duties as assigned.

Required Skills/Abilities

• Strong communication and customer service skills.
• Positive and welcoming approach toward people and pets.
• Eager to learn about products and pet care.
• Team player with accountability to both customers and coworkers.
• Ability to handle multiple customer needs simultaneously.

Education and Experience

• High school diploma or equivalent preferred.
• Prior retail or customer service experience a plus.

Physical Requirements

• Prolonged periods of standing and walking.
• Ability to lift up to 30 pounds at times.
• Bending, reaching, and climbing ladders as needed.
• Ability to work nights, weekends, and holidays on a rotating basis.

Core Values Statement

We expect every Sales Associate to uphold our values: positivity toward people and pets, a drive to be eager to learn, a commitment to teamwork, and a strong sense of accountability in providing the best service to our customers and care for pets.

Salary Information

$12 - $16Hourly Wage