Pet Care Sales Associate — Customer Champion

That Fish Place- That Pet Place; Lancaster (Lancaster County); On-site; USD 16,531 - 22,041; Full time

Job summary

That Fish Place- That Pet Place in Lancaster, Pennsylvania is seeking a Pet Supplies Sales Associate to provide excellent customer service, assist shoppers with product selection, and help maintain a clean, organized sales floor.

Candidates with strong communication, a friendly approach toward people and pets, and a willingness to learn about products will thrive. Flexible with nights, weekends, and holidays; prior retail experience is a plus.

Qualifications

• Strong communication and customer service skills.
• Eager to learn about products and pet care.
• Team player with accountability to customers and coworkers.
• Ability to handle multiple customer needs simultaneously.
• High school diploma or equivalent preferred.

Responsibilities

• Greet and assist customers with product recommendations and pet care advice.
• Maintain a clean, safe, and well-stocked sales floor.
• Assist with returns, exchanges, and problem resolution.
• Support the register area when needed.
• Collaborate with team to ensure a seamless customer experience.
• Monitor and replenish merchandise displays.
• Provide information about promotions and store policies.

Skills

Customer service

Communication

Team player

Multitasking

Pet care knowledge

Education

High school diploma or equivalent

Job description

That Fish Place- That Pet Place in Lancaster, Pennsylvania is seeking a Pet Supplies Sales Associate to provide excellent customer service, assist shoppers with product selection, and help maintain a clean, organized sales floor.

Candidates with strong communication, a friendly approach toward people and pets, and a willingness to learn about products will thrive. Flexible with nights, weekends, and holidays; prior retail experience is a plus.