Retail Team Lead: Customer Experience & Merchandising

Fleet Farm; Sioux Falls (SD); On-site; USD 42,000 - 62,000; Full time

Job summary

Fleet Farm in Sioux Falls, SD is seeking a Sales Team Lead who thrives on coaching others, delivering exceptional customer experiences, and driving merchandising excellence.

You will train and lead team members, manage daily merchandising, execute price changes, and coordinate floor resets, while promoting loyalty programs. This on-site role requires flexibility across shifts and a proactive approach to store performance.

Qualifications

• High School Diploma or GED preferred.
• 1-3 years of related retail or leadership experience preferred.
• Ability to work a flexible schedule, including days, nights, weekends and holidays.
• Proven ability to lead, coach, and build relationships in a fast paced environment.
• Must be able to direct and motivate a diverse population that includes full-time and part-time team members.

Responsibilities

• Train, develop, and lead Team Members within assigned zone.
• Responsible for assigning, prioritizing, and executing daily merchandising needs.
• Responsible for in-aisle customer service and experience.
• Responsible to ensure proper facing of products and general recovery of zone.
• Responsible for the consistent execution of price changes and tabloid set processes.
• Coordinate with the Resets and Project Coordinator for all floor merchandising resets and off shelf changes.
• Read and implement planograms based on established deadlines.
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Skills

Leadership

Customer service

Merchandising

Planograms

Team coaching

Communication

Education

High School Diploma or GED

Job description

Fleet Farm in Sioux Falls, SD is seeking a Sales Team Lead who thrives on coaching others, delivering exceptional customer experiences, and driving merchandising excellence.

You will train and lead team members, manage daily merchandising, execute price changes, and coordinate floor resets, while promoting loyalty programs. This on-site role requires flexibility across shifts and a proactive approach to store performance.