Retail Team Lead - Customer Experience & Merchandising

Fleet Farm; Sioux Falls (SD); On-site; USD 42,000 - 60,000; Full time

Job summary

Fleet Farm in Sioux Falls, SD is seeking a Sales Team Lead who excels at customer service, coaching teammates, and improving store processes. You will train and lead team members, manage daily merchandising, and ensure in-aisle service and product facing.

You will read planograms, support fleet loyalty initiatives, and collaborate with coordinators to execute resets. Fleet Farm is an Equal Employment Opportunity Employer and provides accommodations upon request.

Qualifications

• High School Diploma or GED preferred.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
• 1–3 years of previous retail or leadership experience preferred.
• Proven ability to lead, coach, and build relationships in a fast paced environment.
• Must be able to direct and motivate a diverse population that includes full-time and part-time team members.
• Demonstrated ability to act decisively and implement solutions.
• Demonstrated ability to multi-task and respond flexibly in a quick changing environment.

Responsibilities

• Train, develop, and lead Team Members within assigned zone.
• Assign, prioritize, and execute daily merchandising needs.
• Provide in-aisle customer service and experience.
• Ensure proper facing of products and general recovery of zone.
• Execute price changes and tabloid set processes consistently.
• Coordinate with the Resets and Project Coordinator for floor merchandising resets and off shelf changes.
• Read and implement planograms based on deadlines.
• Promote Fleet Farm customer loyalty program, credit card, and other company initiatives.

Skills

Leadership

Customer service

Coaching

Training

Education

High School Diploma or GED

Job description

Fleet Farm in Sioux Falls, SD is seeking a Sales Team Lead who excels at customer service, coaching teammates, and improving store processes. You will train and lead team members, manage daily merchandising, and ensure in-aisle service and product facing.

You will read planograms, support fleet loyalty initiatives, and collaborate with coordinators to execute resets. Fleet Farm is an Equal Employment Opportunity Employer and provides accommodations upon request.