Retail Team Lead - Customer Experience & Merchandising

Fleet Farm; Minnesota; On-site; USD 42,000 - 66,000; Full time

Job summary

Fleet Farm in Minnesota is seeking a Sales Team Lead to drive an exceptional customer experience through in-aisle service, coaching, and visual merchandising.

You will train and lead team members, manage daily merchandising needs, and ensure accurate price changes and planograms, while promoting loyalty programs and company initiatives. This role requires flexibility and strong leadership in a fast-paced retail environment.

Qualifications

• High School Diploma or GED preferred.
• Flexible schedule including days, nights, weekends and holidays.
• 1–3 years of retail or leadership experience preferred.
• Proven ability to lead, coach, and build relationships in fast-paced environments.
• Ability to direct and motivate a diverse team of full-time and part-time members.

Responsibilities

• Train, develop, and lead team members within assigned zone.
• Assign, prioritize, and execute daily merchandising needs.
• Provide in-aisle customer service and experience.
• Ensure proper facing and zone recovery.
• Execute price changes and tabloid set processes consistently.
• Coordinate floor merchandising resets with the Projects Coordinator.
• Read and implement planograms by deadlines.
• Promote Fleet Farm loyalty program and other initiatives.

Skills

Customer service

Leadership

Coaching

Team management

Education

High School Diploma or GED

Job description

Fleet Farm in Minnesota is seeking a Sales Team Lead to drive an exceptional customer experience through in-aisle service, coaching, and visual merchandising.

You will train and lead team members, manage daily merchandising needs, and ensure accurate price changes and planograms, while promoting loyalty programs and company initiatives. This role requires flexibility and strong leadership in a fast-paced retail environment.