Retail Team Lead — Customer Experience & Merchandising

Fleet Farm; Oakdale (MN); On-site; USD 42,000 - 62,000; Full time

Job summary

Fleet Farm is hiring a Sales Team Lead to deliver an exceptional customer experience through trip assurance, merchandising, and product knowledge. You will train and lead team members, manage daily merchandising tasks, and ensure in-aisle service excellence.

The role emphasizes team leadership, coaching, and effective communication in a fast-paced retail environment, with a focus on planograms and customer loyalty initiatives.

Qualifications

• High School Diploma or GED preferred.
• Ability to work a flexible schedule including days, nights, weekends and holidays.
• 1–3 years of related retail or leadership experience preferred.
• Proven ability to lead, coach, and build relationships in a fast-paced environment.

Responsibilities

• Train, develop, and lead Team Members within assigned zone.
• Assign, prioritize, and execute daily merchandising needs.
• Provide in-aisle customer service and experience.
• Ensure proper facing of products and zone recovery.

Skills

Team leadership

Customer service

Mentoring

Planograms

Education

High School Diploma or GED

Job description

Fleet Farm is hiring a Sales Team Lead to deliver an exceptional customer experience through trip assurance, merchandising, and product knowledge. You will train and lead team members, manage daily merchandising tasks, and ensure in-aisle service excellence.

The role emphasizes team leadership, coaching, and effective communication in a fast-paced retail environment, with a focus on planograms and customer loyalty initiatives.