Retail Team Lead - Customer Experience & Growth

Tapestry; Ontario (CA); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach, part of the Tapestry family, seeks a Brand Ambassador to lead on the sales floor and embody Coach values. You will drive store operations, train team members, and deliver exceptional customer experiences while meeting targets.

Join a globally recognized fashion house with strong emphasis on equity, inclusion, and development. This role is based in the United States and involves in-store responsibilities with opportunities for growth and leadership.

Qualifications

• 1+ years of equivalent experience in managing a retail space at a supervisory level.
• Ability to lead store initiatives and drive performance.
• Strong customer service orientation and brand representation.

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Leads implementation of company initiatives and supports full operation of the business.
• Monitors and analyzes sales data to identify trends and improve store performance.

Skills

Brand ambassador

Leadership presence

Customer experience

Sales targets

Team collaboration

Job description

Coach, part of the Tapestry family, seeks a Brand Ambassador to lead on the sales floor and embody Coach values. You will drive store operations, train team members, and deliver exceptional customer experiences while meeting targets.

Join a globally recognized fashion house with strong emphasis on equity, inclusion, and development. This role is based in the United States and involves in-store responsibilities with opportunities for growth and leadership.