Brand Ambassador Lead - Retail Growth & Team Coach

Tapestry, Inc.; Ocean City (NJ); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house seeking a Brand Ambassador to lead on the sales floor, elevate customer experiences, and embody the Coach brand. This role supports store operations, helps implement company initiatives, and drives performance through clienteling and teamwork.

The position emphasizes strong leadership, collaboration, and a commitment to inclusive culture while delivering exceptional service to customers and internal partners.

Qualifications

• 1+ years of experience managing a competitive retail space at lead supervisor level.
• Ability to lift up to 50 pounds on the sales floor as needed.
• Strong communication and interpersonal skills.
• Ability to recruit, interview and train team as needed.

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Serves as a Brand Ambassador embodying Coach values and increasing brand awareness.
• Leads implementation of Company initiatives and support full operation of the business.
• Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and client experience.
• Adheres to and enforces team compliance of Company policies and procedures.

Skills

Brand leadership

Customer focus

Team collaboration

Store operations

Clienteling

Job description

Coach is a global fashion house seeking a Brand Ambassador to lead on the sales floor, elevate customer experiences, and embody the Coach brand. This role supports store operations, helps implement company initiatives, and drives performance through clienteling and teamwork.

The position emphasizes strong leadership, collaboration, and a commitment to inclusive culture while delivering exceptional service to customers and internal partners.