Senior Store Lead & Brand Ambassador

Tapestry; Hershey (PA); Hybrid; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Paid vacation

Dental insurance

Job summary

Tapestry is seeking a Brand Ambassador to lead and inspire our Coach store team in delivering exceptional customer experiences and achieving sales targets. You will embody Coach values, implement company initiatives, and support daily operations with a growth mindset and inclusive culture.

Expect to recruit, interview, and train team members while using sales data to drive performance and customer satisfaction. This role emphasizes leadership and collaboration across the store team.

Qualifications

• 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level.

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Leads implementation of Company initiatives and support full operation of the business.
• Monitors and analyzes sales data, identifies trends, and makes recommendations to enhance store performance.
• Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed.

Skills

Sales leadership

Team development

Customer service

Data analysis

Job description

Tapestry is seeking a Brand Ambassador to lead and inspire our Coach store team in delivering exceptional customer experiences and achieving sales targets. You will embody Coach values, implement company initiatives, and support daily operations with a growth mindset and inclusive culture.

Expect to recruit, interview, and train team members while using sales data to drive performance and customer satisfaction. This role emphasizes leadership and collaboration across the store team.