Retail Team Lead, Customer Experience & Enablement

Apple Inc.; Union Square (NJ); Vor Ort; USD 52.000 - 77.000; Vollzeit

Zusammenfassung

Apple Inc. is seeking a Lead for Apple Retail to model excellence, energize teams, and deliver an exceptional customer experience. You will mentor staff, reinforce Apple product expertise, and ensure operational readiness to support the sales team with a whole-store mindset.

You will work closely with Store Leadership, guiding day-to-day activities, managing communications, and driving performance while fostering inclusion and belonging across the team.

Qualifikationen

• Retail or sales experience.
• Experience mentoring or leading others.
• Available to work nights, weekends and public holidays as needed.

Aufgaben

• Lead and mentor store team to engage customers and drive sales.
• Organize sales floor workflow and communicate with leadership to optimize the customer experience.
• Ensure sales strategy is clearly communicated and executed with the leadership team.
• Support in opening/closing procedures, cash handling, and overrides as needed.

Kenntnisse

Retail experience

Leadership

Mentoring

Communication

Jobbeschreibung

Apple Inc. is seeking a Lead for Apple Retail to model excellence, energize teams, and deliver an exceptional customer experience. You will mentor staff, reinforce Apple product expertise, and ensure operational readiness to support the sales team with a whole-store mindset.

You will work closely with Store Leadership, guiding day-to-day activities, managing communications, and driving performance while fostering inclusion and belonging across the team.