Retail Team Lead: Customer Experience & Coaching

VFCorporation; Meridian (ID); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Part-time or internship

Incentive plan

Job summary

The North Face, a VF Corporation brand, seeks a Supervisor to support the store leadership team and drive an exceptional customer experience. You will coach, develop associates, and ensure operational excellence in merchandising, stock flow, and daily store duties.

You will lead by example in a fast-paced retail environment, aiming to maximize sales, foster inclusion, and help the store succeed. The role emphasizes strong communication and hands-on leadership.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.

Responsibilities

• Deliver high level of personalized customer engagement through genuine interactions.
• Support store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations including opening/closing procedures and floor coverage.
• Assist in training and onboarding new team members; provide ongoing feedback.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Promote community engagement through local initiatives and events.

Skills

Retail leadership

Coaching

Customer engagement

Communication

Independent work

Education

High School Diploma

Tools

POS software

Job description

The North Face, a VF Corporation brand, seeks a Supervisor to support the store leadership team and drive an exceptional customer experience. You will coach, develop associates, and ensure operational excellence in merchandising, stock flow, and daily store duties.

You will lead by example in a fast-paced retail environment, aiming to maximize sales, foster inclusion, and help the store succeed. The role emphasizes strong communication and hands-on leadership.