Retail Tax Expert & Community Builder

Intuit

Fullerton (CA)

On-site

USD 45,000 - 50,000

Part time

3 days ago
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Benefits offered by this job

401(k) with company match
Employee Stock Purchase Plan
E&O Insurance provided by Intuit
Free TurboTax product

Job summary

Intuit seeks dedicated year-round TurboTax Retail Experts to work on-site at TurboTax Retail or Flagship locations across the United States. You will provide full-service tax return preparation and tax advice to in-person customers, using TurboTax software and resources to deliver precise solutions in plain language.

You’ll also grow the client base and foster long-term relationships within the local community.

Qualifications

  • Active, unrestricted EA, CPA, or attorney license required.
  • PTIN required to file taxes.
  • Must maintain state licenses, certificates, permits, or bonds.
  • Minimum of 3 years of paid experience filing 30+ federal and state 1040 returns per season.
  • Familiarity with Circular 230.
  • On-site availability at a TurboTax location; 20+ hours per week.
  • Bilingual English/Spanish is a plus.
  • Willing to wear a TurboTax uniform and work in a front-facing retail environment.
  • Experience in holistic tax advisory services beyond tax filing.

Responsibilities

  • Provide hands-on tax preparation and tax advice for TurboTax customers.
  • Handle simple to complex tax scenarios including personal and business income, deductions, and amendments.
  • Conduct discovery sessions and tax reviews to uncover deductions and plan future taxes.
  • Deliver accurate tax solutions using government resources, professional tools, and team expertise.
  • Create an exceptional customer experience and build long-term client relationships.

Skills

Tax expertise
Customer service
Community engagement

Education

Active EA/CPA/Attorney license

Tools

Tax software
CRM tools

Job description

Intuit seeks dedicated year-round TurboTax Retail Experts to work on-site at TurboTax Retail or Flagship locations across the United States. You will provide full-service tax return preparation and tax advice to in-person customers, using TurboTax software and resources to deliver precise solutions in plain language.

You’ll also grow the client base and foster long-term relationships within the local community.

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