Retail Tax Advisor & Community Advocate

Intuit, Inc.

Wilmette (IL)

On-site

USD 43,000 - 48,000

Full time

14 days+

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Benefits offered by this job

401(k) with match
Paid sick time
Employee Stock Purchase Plan
E&O Insurance
Free TurboTax copy
Marketing collaboration

Job summary

Intuit, Inc. is seeking experienced TurboTax Retail Experts to assist customers at on-site TurboTax Retail or Flagship locations across the United States.

You will deliver hands-on tax return preparation, tax advice, and software support while building local client relationships. As a community ambassador, you will lead outreach, drive client acquisition, and leverage marketing resources to grow a loyal customer base within your neighborhood.

Qualifications

  • Active, unrestricted EA/CPA/attorney license required.
  • PTIN in good standing for filing taxes.
  • State licenses/certificates or bonds must be obtainable.
  • Minimum 3 years of paid tax return experience with professional software.
  • Circular 230 familiarity is preferred.
  • Onsite at TurboTax Retail/Flagship location in the U.S. 20+ hours weekly.

Responsibilities

  • Occupy a community ambassador role, representing TurboTax locally.
  • Provide hands-on tax advice and complete returns for clients.
  • Grow TurboTax client base through local outreach and referrals.
  • Deliver exceptional customer experiences in a front-facing setting.

Skills

EA/CPA/Attorney
PTIN
State licenses
Onsite presence
Bilingual EN/ES
Tax advisory
Customer focus
Strong communication

Education

Enrolled Agent certification
CPA license
Attorney license

Tools

Tax software

Job description

Intuit, Inc. is seeking experienced TurboTax Retail Experts to assist customers at on-site TurboTax Retail or Flagship locations across the United States.

You will deliver hands-on tax return preparation, tax advice, and software support while building local client relationships. As a community ambassador, you will lead outreach, drive client acquisition, and leverage marketing resources to grow a loyal customer base within your neighborhood.

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