Retail Systems Analyst, Salesforce CG Cloud & QA (Hybrid)

ZealHire Inc.; Frisco, Northern (TX, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

ZealHire Inc. is seeking a Business Systems Analyst (BSA) for the Consumer Goods Retail Execution domain. This hybrid role bridges business analysis and quality assurance to ensure Salesforce CG Cloud solutions meet business needs and support real-world field execution.

The BSA will partner with Product, Engineering, and Business teams to define acceptance criteria, validate end-to-end solutions, and ensure alignment with KPIs for field sales and merchandising.

Qualifications

• Salesforce CG Cloud certification preferred.
• Bachelor’s degree in related field or equivalent experience.
• Typically 8+ years of experience.
• Must have 5+ years of DSD industry experience.
• Hands-on experience with Consumer Goods retail execution processes.

Responsibilities

• Act as the retail execution domain expert and translate needs into testable acceptance criteria.
• Design and execute functional, integration, and UAT testing across CG Cloud and field capabilities.
• Collaborate with Product, Engineering, and QA to triage defects and certify release readiness.
• Participate in Agile ceremonies and contribute to backlog refinement and sprint planning.

Skills

Retail execution

QA testing

Acceptance criteria

Agile/Scrum

Education

Bachelor’s degree

Tools

Salesforce CG Cloud

CI/CD tools

Job description

ZealHire Inc. is seeking a Business Systems Analyst (BSA) for the Consumer Goods Retail Execution domain. This hybrid role bridges business analysis and quality assurance to ensure Salesforce CG Cloud solutions meet business needs and support real-world field execution.

The BSA will partner with Product, Engineering, and Business teams to define acceptance criteria, validate end-to-end solutions, and ensure alignment with KPIs for field sales and merchandising.