Salesforce Business Analyst: Consumer Goods Cloud Innovator

Capgemini; Bridgewater, Northern (MA, KY); Hybrid; USD 52,000 - 122,000; Full time

Job summary

Capgemini in Bridgewater, MA is seeking an experienced Salesforce Business Analyst with strong knowledge of Salesforce Consumer Goods Cloud and Salesforce Experience Cloud. You will translate business needs into functional specs and collaborate with developers to deliver solutions.

This role requires ongoing learning of Salesforce releases, conducting user training, and documenting processes. Capgemini offers a collaborative environment and opportunities to work on leading consumer goods

Qualifications

• Proven experience as a Salesforce Business Analyst, with specific expertise in Salesforce Consumer Goods Cloud and Salesforce Experience Cloud.
• Strong understanding of Salesforce platform capabilities and best practices.
• Ability to stay updated with the latest Salesforce features and releases.
• Forward looking and able to map new features to customer requirements.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.

Responsibilities

• Collaborate with stakeholders to gather and analyze business requirements.
• Translate business needs into functional specifications for Salesforce Consumer Goods Cloud and Salesforce Experience Cloud.
• Explore and evaluate new Salesforce features and releases, and determine applicability to projects.
• Provide insights and recommendations to enhance business processes using Salesforce solutions.
• Conduct user training and support to ensure effective utilization of Salesforce platforms.
• Develop and maintain documentation related to business processes and system configurations.
• Work closely with the development team to ensure successful implementation of solutions.
• Perform system testing and validation to ensure high-quality deliverables.

Skills

Salesforce Consumer Goods Cloud

Salesforce Experience Cloud

Salesforce certifications

Analytical skills

Communication

Independent work

Tools

Salesforce platform

Job description

Capgemini in Bridgewater, MA is seeking an experienced Salesforce Business Analyst with strong knowledge of Salesforce Consumer Goods Cloud and Salesforce Experience Cloud. You will translate business needs into functional specs and collaborate with developers to deliver solutions.

This role requires ongoing learning of Salesforce releases, conducting user training, and documenting processes. Capgemini offers a collaborative environment and opportunities to work on leading consumer goods