Retail Supervisor – Wine & Spirits Team Lead

Florida Fine Wine and Spirits, LLC; University Park (FL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Store discounts

Health care plans (medical, dental, &/

401(k)

Job summary

Total Wine & More in Florida is seeking a Retail Supervisor to support store operations and elevate the customer experience. You will supervise staff, coach on product knowledge, and help build a fast, friendly service culture. The role requires a 21+ year-old able to work evenings and weekends, with a focus on safety and compliance.

The position emphasizes teamwork, training, and ongoing development to meet store KPIs and deliver best-in-class service for adult beverages and more.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years retail supervisory experience.
• Strong interpersonal and team skills.
• Experience resolving customer issues and coaching peers.
• Familiarity with POS systems and inventory management software.
• Ability to work evenings and weekends.

Responsibilities

• Supervise team members and support training and development.
• Support store operations and drive sales KPIs.
• Maintain a safe, clean, and compliant store environment.
• Deliver exceptional customer service and resolve issues.
• Assist with front-end operations and merchandising.

Education

High school diploma

1+ year supervisory experience

Strong interpersonal skills

Team player mindset

Customer issue resolution

POS familiarity

Inventory management familiarity

Flexibility to work evenings/weekends

Tools

POS systems

Inventory software

Job description

Total Wine & More in Florida is seeking a Retail Supervisor to support store operations and elevate the customer experience. You will supervise staff, coach on product knowledge, and help build a fast, friendly service culture. The role requires a 21+ year-old able to work evenings and weekends, with a focus on safety and compliance.

The position emphasizes teamwork, training, and ongoing development to meet store KPIs and deliver best-in-class service for adult beverages and more.