Retail Supervisor & Product Ops Lead

Gap; Hagerstown (MD); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical, dental, vision

Job summary

Gap is seeking a dedicated Retail Associate to support store leadership, drive selling behaviors, and deliver a best-in-class customer experience. You will help with daily tasks across areas of expertise, ensuring productive operations and a welcoming environment for shoppers.

You will promote loyalty programs, model Gap's selling behaviors with every customer, and collaborate with the team to complete tasks accurately and on time. Flexibility for holiday and weekend shifts is required.

Qualifications

• Customer-focused approach and strong communication.
• Ability to learn and promote loyalty programs.
• Demonstrated flexibility to work varying shifts.

Responsibilities

• Support store leadership by executing tasks and modeling selling behaviors.
• Lead processes to sustain productivity and hit goals.
• Deliver a best-in-class customer experience through collaboration with the team.
• Assist during non-peak hours with customers as the priority.
• Collaborate with employees to ensure timely completion of work.
• Build product lifecycle expertise and support opening/closing procedures.
• Leverage omni-channel tools to create a frictionless shopper journey.
• Adhere to all compliance standards.

Job description

Gap is seeking a dedicated Retail Associate to support store leadership, drive selling behaviors, and deliver a best-in-class customer experience. You will help with daily tasks across areas of expertise, ensuring productive operations and a welcoming environment for shoppers.

You will promote loyalty programs, model Gap's selling behaviors with every customer, and collaborate with the team to complete tasks accurately and on time. Flexibility for holiday and weekend shifts is required.