Retail Supervisor: Lead Team, Elevate Service & Sales

Vf Corporation; Castle Rock (CO); On-site; USD 28,000 - 37,000; Full time

Job summary

Timberland seeks a Supervisor to support the store’s leadership team and drive a best-in-class customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, and store standards.

Work closely with the Store Manager to maximize profitability, foster an inclusive team culture, and deliver exceptional service in a fast-paced retail environment. Training and onboarding will be part of your responsibilities.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High school diploma or equivalent; an associate degree is preferred.
• Proven ability to drive results through store teams and exceed sales and profit goals.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.

Skills

Customer engagement

Leadership

Coaching

Communication

Education

High school diploma or equivalent

Associate degree preferred

Tools

Word processing

Spreadsheets

Retail software tools

Job description

Timberland seeks a Supervisor to support the store’s leadership team and drive a best-in-class customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, and store standards.

Work closely with the Store Manager to maximize profitability, foster an inclusive team culture, and deliver exceptional service in a fast-paced retail environment. Training and onboarding will be part of your responsibilities.