Retail Supervisor: Lead Team, Elevate Customer Experience

The North Face; Dawsonville (GA); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Medical plan

Incentive plan

Job summary

The North Face is seeking a Supervisor to support the store leadership team and deliver exceptional customer experiences. You will lead by example, coach associates, and ensure store standards, merchandising, and operations excellence in a fast-paced retail environment.

Ideal candidates bring 1+ years of retail leadership, strong communication, and a customer-centric mindset. The role emphasizes mentoring, teamwork, and adherence to safety and inventory standards.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High School Diploma or equivalent preferred; hands-on achievements valued.

Responsibilities

• Deliver a high level of personalized customer engagement.
• Support store leadership in achieving sales goals and KPIs.
• Model selling behaviors and coach associates.
• Supervise daily store operations including opening/closing and floor coverage.
• Assist in training and onboarding new team members.

Skills

Customer engagement

Coaching & development

Leadership

Sales goal achievement

Communication

Education

High School Diploma or equivalent

Tools

Retail software tools

Job description

The North Face is seeking a Supervisor to support the store leadership team and deliver exceptional customer experiences. You will lead by example, coach associates, and ensure store standards, merchandising, and operations excellence in a fast-paced retail environment.

Ideal candidates bring 1+ years of retail leadership, strong communication, and a customer-centric mindset. The role emphasizes mentoring, teamwork, and adherence to safety and inventory standards.