Retail Supervisor — Lead Store Team & Customer Experience

Bath & Body Works; Springfield Township (Delaware County); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay access

401k with company match

Tuition reimbursement

Job summary

Bath & Body Works in the United States seeks a Supervisor to partner with the Store Manager to develop outstanding associates, deliver consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are retail and customer-savvy, dedicated brand ambassadors, and thrive on connections with customers.

As a store supervisor, you will hire, coach, and motivate associates, lead opening/closing routines, and ensure safe, engaging shopping environments while

Qualifications

• Experience driving sales and customer experience in retail.
• Supervisory experience in retail preferred.
• Strong communication and coaching skills.
• Ability to work peak days and varied shifts.

Responsibilities

• Attract, hire, develop, and retain top talent.
• Lead store operations and address customer issues.
• Collaborate with Sales Leadership to execute plans.
• Oversee opening/closing tasks and banking procedures.
• Set daily goals and provide feedback to the team.
• Model selling behaviors and coach for results.
• Ensure safe, clean, and engaging store environment.
• Maintain visual standards and product knowledge.

Skills

Leadership

Customer service

Hiring & onboarding

Staff development

Operations

Education

High School Diploma or GED

Job description

Bath & Body Works in the United States seeks a Supervisor to partner with the Store Manager to develop outstanding associates, deliver consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are retail and customer-savvy, dedicated brand ambassadors, and thrive on connections with customers.

As a store supervisor, you will hire, coach, and motivate associates, lead opening/closing routines, and ensure safe, engaging shopping environments while