Retail Supervisor: Lead Inspiring Customer Experience

Bath & Body Works; Fort Worth (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

40% discount

DailyPay access

Benefits package

401k match

Job summary

Bath & Body Works in Fort Worth, TX seeks a Supervisor to partner with the Store Manager in developing outstanding associates and delivering exceptional customer experiences while driving store growth. The role sits on the front lines of our field leadership team and requires strong customer insight, brand ambassador traits, and adaptability.

You will lead by example, coaching teams to execute daily plans, improve results, and maintain our store standards.

Qualifications

• Proven experience delivering sales and customer experience results in a fast-paced retail environment.
• Experience in a supervisory role preferred in a retail setting.
• Ability to coach associates in-the-moment and foster a customer-focused selling culture.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Act as Manager on Duty when scheduled to address customer experience and operations.
• Partner with Sales Leadership Team to improve results and execute plans.
• Open and close routines including bank deposits and receiving shipments.
• Set daily direction and goals for the team.
• Provide performance feedback to managers and staff.
• Demonstrate selling behaviors and product knowledge to elevate customer experience.
• Train, coach, and motivate associates to boost selling and service.

Skills

leadership

customer service

communication

Education

High school diploma

Job description

Bath & Body Works in Fort Worth, TX seeks a Supervisor to partner with the Store Manager in developing outstanding associates and delivering exceptional customer experiences while driving store growth. The role sits on the front lines of our field leadership team and requires strong customer insight, brand ambassador traits, and adaptability.

You will lead by example, coaching teams to execute daily plans, improve results, and maintain our store standards.