Retail Supervisor: Lead, Inspire & Elevate Guest Experience

Bath & Body Works; Williamsburg (VA); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

40% discount

DailyPay

Health benefits

401k match

Job summary

Bath & Body Works in Williamsburg, VA is seeking a Store Supervisor to partner with the Store Manager in developing outstanding associates, delivering exceptional customer experiences, and driving store growth. You will lead a team of sales associates, model selling behaviors, and ensure daily operations run smoothly.

The role emphasizes coaching, performance feedback, and maintaining a safe, engaging store environment as part of our brand experience.

Qualifications

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Prior supervisory experience in retail preferred.
• Ability to coach and develop associates for better selling and customer service.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Act as Manager on Duty when scheduled and handle customer experience issues.
• Support action plans with the Sales Leadership Team for better results.
• Perform opening/closing routines including deposits and shipments.
• Set daily shift goals and provide feedback to the team.
• Lead in-store selling through strong product knowledge and customer connections.
• Train and motivate associates to improve selling and experience.

Skills

Customer service

Leadership

Communication

Coaching

Sales-driven

Education

High school diploma

Job description

Bath & Body Works in Williamsburg, VA is seeking a Store Supervisor to partner with the Store Manager in developing outstanding associates, delivering exceptional customer experiences, and driving store growth. You will lead a team of sales associates, model selling behaviors, and ensure daily operations run smoothly.

The role emphasizes coaching, performance feedback, and maintaining a safe, engaging store environment as part of our brand experience.