Retail Supervisor — Lead & Elevate Customer Experience

Nike Inc; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Discounts up to 50%

Paid Time Off

401(k) plan

Health Savings Account

ESPP

Tuition Reimbursement

Employee Assistance Program

Job summary

Nike, Inc. in Orlando, FL is seeking a Retail Supervisor to lead the store team and deliver the Nike experience. You will train associates, drive service standards, and help customers find the right products while managing day-to-day operations.

This full-time role requires 18+ with retail or consumer service experience, flexibility for nights/weekends, cash handling, and stock/display duties. Nike offers benefits, discounts, and growth opportunities as part of a dynamic, fast-paced environment.

Qualifications

• 1 year of retail or consumer service experience
• Must be at least 18

Responsibilities

• Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
• Bringing your positive attitude and passion to your teammates and customers every day
• Lead by example and deliver service in line with Nike’s Service Principles to bring the consumer journey to life
• Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey
• Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
• Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations
• Showing up for your teammates by attending store events

Skills

Customer service

Retail experience

Job description

Nike, Inc. in Orlando, FL is seeking a Retail Supervisor to lead the store team and deliver the Nike experience. You will train associates, drive service standards, and help customers find the right products while managing day-to-day operations.

This full-time role requires 18+ with retail or consumer service experience, flexibility for nights/weekends, cash handling, and stock/display duties. Nike offers benefits, discounts, and growth opportunities as part of a dynamic, fast-paced environment.