Retail Supervisor - Lead & Elevate Customer Experience

Vans; Capitola (CA); On-site; USD 29,000 - 40,000; Part time

Benefits offered by this job

Internship

Job summary

Vans is seeking a part-time Supervisor to support the store leadership team and deliver a best-in-class customer experience. You will coach associates, drive sales, and ensure operational excellence across engagement, merchandising, and store standards.

The role suits someone who thrives in a fast-paced retail environment, enjoys mentoring others, and is committed to Vans’ Off The Wall culture. This is a part-time internship-like position in a dynamic retail setting.

Qualifications

• 1+ years of retail or store leadership experience.
• High School Diploma or equivalent preferred.
• Strong communication and customer service skills.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and coach associates to meet productivity goals.
• Supervise daily store operations, including opening/closing procedures and floor coverage.
• Assist in training and onboarding new team members with ongoing feedback.
• Maintain visual merchandising standards and ensure product replenishment.
• Support inventory integrity and loss prevention practices.
• Promote community engagement by participating in local initiatives.

Skills

Coaching

Customer engagement

Team leadership

Communication

Education

High School Diploma or equivalent

Job description

Vans is seeking a part-time Supervisor to support the store leadership team and deliver a best-in-class customer experience. You will coach associates, drive sales, and ensure operational excellence across engagement, merchandising, and store standards.

The role suits someone who thrives in a fast-paced retail environment, enjoys mentoring others, and is committed to Vans’ Off The Wall culture. This is a part-time internship-like position in a dynamic retail setting.