Retail Supervisor - Lead, Coach & Delight Customers

The North Face; Commerce (CA); On-site; USD 29,000 - 40,000; Part time

Benefits offered by this job

Sales incentives

Commission potential

Annual incentive

Job summary

The North Face in Commerce, CA is seeking a part-time Supervisor to support the store leadership team and drive exceptional customer experiences. You will coach associates, monitor KPIs, and ensure operational excellence across engagement, merchandising, and store standards.

You will lead by example, help maximize profitability, and foster an inclusive team culture in a fast-paced retail environment. Apply your customer-focused mindset to mentor others and deliver results.

Qualifications

• 1+ years of retail or store leadership experience.
• High School Diploma or equivalent preferred.

Responsibilities

• Deliver a high level of personalized customer engagement and service.
• Support sales goals by monitoring progress against KPIs and coaching the team.
• Model selling behaviors and foster a consumer-centric mindset.
• Supervise store operations, opening/closing, floor coverage, and task delegation.
• Assist in training and onboarding new team members; provide ongoing feedback.

Skills

Store leadership

Coaching

Communication

Adaptability

Independent work

Retail software

Education

High School Diploma or equivalent

Tools

Retail software tools

Job description

The North Face in Commerce, CA is seeking a part-time Supervisor to support the store leadership team and drive exceptional customer experiences. You will coach associates, monitor KPIs, and ensure operational excellence across engagement, merchandising, and store standards.

You will lead by example, help maximize profitability, and foster an inclusive team culture in a fast-paced retail environment. Apply your customer-focused mindset to mentor others and deliver results.