Retail Supervisor: Lead, Coach & Delight Customers

FashionUnited; Cherry Hill Township (NJ); On-site; USD 28,000 - 35,000; Full time

Job summary

The North Face in Cherry Hill is seeking a Supervisor to assist the Store Manager and drive an excellent customer experience. You will lead by example, coach associates, and ensure merchandising and store standards are met while maximizing profitability.

This role suits someone who thrives in a busy retail environment and enjoys mentoring others. Candidates should have 1+ years of retail leadership and a high school diploma.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Strong verbal and written communication skills with the ability to influence across all levels.
• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.

Responsibilities

• Provide leadership to store team and coaching to develop associates.
• Ensure operational excellence across customer engagement, merchandising, and store standards.
• Support inventory, stockroom operations, and loss prevention practices.
• Maintain visual merchandising standards and product replenishment per brand directives.
• Open/close procedures, floor coverage, and task delegation.

Skills

Customer engagement

Coaching

Sales goals

Communication

Adaptability

Education

High school diploma

Tools

Retail software

Job description

The North Face in Cherry Hill is seeking a Supervisor to assist the Store Manager and drive an excellent customer experience. You will lead by example, coach associates, and ensure merchandising and store standards are met while maximizing profitability.

This role suits someone who thrives in a busy retail environment and enjoys mentoring others. Candidates should have 1+ years of retail leadership and a high school diploma.