Retail Supervisor - Inspire Teams, Elevate Service

icebreaker; San Diego (CA); On-site; USD 63,755,000 - 82,524,000; Part time

Job summary

The North Face is seeking a Supervisor to support the store leadership team and deliver an exceptional customer experience. You will lead by example, coach associates, supervise daily operations, manage inventory flow, and maintain visual merchandising aligned with brand standards in a fast-paced retail environment.

Requirements include 1+ years of retail or store leadership, a High School Diploma or equivalent, strong communication, and the ability to drive results.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced environment.
• Strong communication and ability to influence across levels.
• Ability to stand/walk for extended periods and perform physical tasks.

Responsibilities

• Support the store leadership team and drive customer experience.
• Coach and develop associates; monitor KPIs and productivity.
• Oversee opening/closing, floor coverage, inventory flow, and losses.
• Maintain visual merchandising and stock replenishment per brand standards.

Skills

Leadership

Coaching

Customer engagement

Communication

Store operations

Education

High School Diploma or equivalent

Tools

Retail software tools

Microsoft Excel

Job description

The North Face is seeking a Supervisor to support the store leadership team and deliver an exceptional customer experience. You will lead by example, coach associates, supervise daily operations, manage inventory flow, and maintain visual merchandising aligned with brand standards in a fast-paced retail environment.

Requirements include 1+ years of retail or store leadership, a High School Diploma or equivalent, strong communication, and the ability to drive results.