Retail Supervisor: Growth, Bonus & Benefits

PUMA Gruppe; Wrentham (MA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA Gruppe in Wrentham, MA is seeking a Retail Supervisor to drive exceptional customer experiences and lead a high-performing team. You will manage sales, scheduling, inventory, and store operations to meet KPIs and profitability.

The role requires 1–2 years in retail, a proven track record of reaching sales targets, strong teamwork, and proficiency with MS Office and retail software. Weekend/evening shifts and overtime may be required, with base pay in the $21–$24/hour range plus bonus and

Qualifications

• 1–2 years' experience in a customer service retail environment.
• Proven ability to meet or exceed sales targets.
• Strong teamwork and communication skills.
• Basic MS Office and retail software proficiency.

Responsibilities

• Maintain high customer experience standards.
• Drive sales and profitability through planning and scheduling.
• Assist Store Manager with recruitment and development.
• Oversee payroll control and shift scheduling.
• Communicate merchandise opportunities to leadership.
• Manage inventory and shrink targets.
• Handle incoming/outgoing merchandise.
• Ensure policies, procedures and safety compliance.
• Operate a safe working and shopping environment.
• Work non-traditional hours including weekends/evenings.

Skills

Customer service

Sales targets

Team player

Learning agility

MS Office basics

Retail software

Tools

MS Office

Retail software

Job description

PUMA Gruppe in Wrentham, MA is seeking a Retail Supervisor to drive exceptional customer experiences and lead a high-performing team. You will manage sales, scheduling, inventory, and store operations to meet KPIs and profitability.

The role requires 1–2 years in retail, a proven track record of reaching sales targets, strong teamwork, and proficiency with MS Office and retail software. Weekend/evening shifts and overtime may be required, with base pay in the $21–$24/hour range plus bonus and