Retail Store Lead: Drive Sales & Service

PUMA North America, Inc.; Wrentham (MA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA North America, Inc. in Massachusetts is hiring a Store Associate to deliver outstanding customer experiences in our retail environment. You will drive sales, meet KPIs, assist with scheduling, training, and inventory control while maintaining store standards.

The role requires 1–2 years in customer-focused retail, strong communication, teamwork, and computer skills. Weekend/evening shifts are common, with base pay $21–$24 per hour plus bonus and benefits.

Qualifications

• 1–2 years' experience in a customer service retail environment.
• Proven ability to exceed sales goals and work as part of a team.
• Strong communication and computer skills; comfortable with retail software.

Responsibilities

• Provide high standards of customer experience at the store level.
• Assist in achieving sales, KPI and profitability goals through planning and scheduling.
• Support recruitment, training and development of staff; manage inventory.
• Handle merchandise flow, pricing, and daily store operations.

Skills

Customer service

Sales goals

Communication skills

Team player

MS Office / retail software

Job description

PUMA North America, Inc. in Massachusetts is hiring a Store Associate to deliver outstanding customer experiences in our retail environment. You will drive sales, meet KPIs, assist with scheduling, training, and inventory control while maintaining store standards.

The role requires 1–2 years in customer-focused retail, strong communication, teamwork, and computer skills. Weekend/evening shifts are common, with base pay $21–$24 per hour plus bonus and benefits.