Retail Supervisor — Customer Experience Leader

Orlando Bathing Suit, LLC; Burlington (MA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

401(k) participation

Merchandise discounts

Additional benefits for eligible Assoc

Job summary

Everything But Water in Burlington Mall is seeking a Retail Sales Associate to assist store leadership, ensure strong customer service, and uphold brand standards. The role requires energy, professionalism, and the ability to engage customers confidently.

Candidates should have 2-4 years in retail, 1 year supervisory experience, and be available nights, weekends, and holidays. Perks include 401(k) participation and merchandise discounts. Competitive hourly pay and growth opportunities offered.

Qualifications

• 2-4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.
• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 15 pounds.
• Must be 18 years of age or older.
• Must be fluent in English (speak, read, write).

Responsibilities

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates
• Consistently deliver exceptional customer service by demonstrating the Company's selling model in a confident and knowledgeable manner
• Maintain brand standards around cleanliness, organization, and visual presentation standards
• Demonstrate an understanding of sales goals and align behaviors accordingly

Job description

Everything But Water in Burlington Mall is seeking a Retail Sales Associate to assist store leadership, ensure strong customer service, and uphold brand standards. The role requires energy, professionalism, and the ability to engage customers confidently.

Candidates should have 2-4 years in retail, 1 year supervisory experience, and be available nights, weekends, and holidays. Perks include 401(k) participation and merchandise discounts. Competitive hourly pay and growth opportunities offered.