Retail Shift Lead – Customer Experience

Everything But Water, LLC; Burlington (MA); Presencial; USD 29.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(K) participation

Merchandise discounts

Additional benefits for eligibleAssoci

Descripción de la vacante

Everything But Water is seeking a Key Holder at the Burlington Mall to help partner with the Store Management team in creating a customer-centric environment and upholding the company’s selling model and brand standards.

You will work with Store Manager and Supervisors to ensure adequate coverage, deliver proactive service, and maintain an appealing store presentation while coaching Sales Associates as needed.

Formación

• 2-4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.
• Physical requirements include standing and walking for an eight-hour shift; climb a ladder; lift a minimum of 15 pounds.
• Must be 18 years of age or older.
• Must be fluent in English (speak, read, write).

Responsabilidades

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates
• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner
• Maintain brand standards around cleanliness, organization, and visual presentation standards
• Demonstrate an understanding of sales goals and align behaviors accordingly

Conocimientos

Customer engagement

Interpersonal communication

Leadership

Descripción del empleo

Everything But Water is seeking a Key Holder at the Burlington Mall to help partner with the Store Management team in creating a customer-centric environment and upholding the company’s selling model and brand standards.

You will work with Store Manager and Supervisors to ensure adequate coverage, deliver proactive service, and maintain an appealing store presentation while coaching Sales Associates as needed.