Key Holder & Guest-Experience Lead - Fashion Retail

Everything But Water, LLC; Burlington (MA); Presencial; USD 29 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(K) participation

Merchandise discounts

Additional benefits for eligible Assoc

Resumo da oferta

Everything But Water, LLC seeks a Key Holder at the Burlington Mall to support the Store Management team and uphold the brand through hands-on supervision of Sales Associates. The role emphasizes a customer-centric environment and strong leadership in daily operations.

Responsibilities include partnering with management to ensure shift coverage, modeling the company selling approach, maintaining presentation standards, and driving toward sales goals while delivering superior service.

Qualificações

• 2-4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.
• Must be fluent in English (speak, read, write).

Responsabilidades

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates.
• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner.
• Maintain brand standards around cleanliness, organization, and visual presentation standards.
• Demonstrate an understanding of sales goals and align behaviors accordingly.

Conhecimentos

Retail sales experience

Customer engagement

Interpersonal communication

Descrição da oferta de emprego

Everything But Water, LLC seeks a Key Holder at the Burlington Mall to support the Store Management team and uphold the brand through hands-on supervision of Sales Associates. The role emphasizes a customer-centric environment and strong leadership in daily operations.

Responsibilities include partnering with management to ensure shift coverage, modeling the company selling approach, maintaining presentation standards, and driving toward sales goals while delivering superior service.