Retail Supervisor: Customer Experience & Sales Lead

Perry Ellis International - Retail; Aurora (IL); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Employee discount

Personal time off

Sick time off

401(k) plan

Monthly incentives

Clothing allowance

Holiday pay

Job summary

Perry Ellis International is hiring a Supervisor Key Holder to support Store Manager in daily store operations and sales management. You will help ensure customer satisfaction, inventory and visual standards, and staff performance in a fast-paced retail environment.

The role focuses on leading by example, upholding company policies, and implementing marketing/promotional changes. Base pay is hourly with comprehensive benefits, including employee discounts and paid time off.

Qualifications

• High school diploma required.
• 1–2 years retail experience preferred.
• Strong verbal and written communication and customer service skills.

Responsibilities

• Provide exceptional customer service and role-model store standards.
• Support Store Manager in merchandising, staffing, and loss-prevention awareness.
• Assist with training sales associates and executing store directives.

Skills

Verbal and written skills

Interpersonal communication

Customer service

Education

High school diploma

Job description

Perry Ellis International is hiring a Supervisor Key Holder to support Store Manager in daily store operations and sales management. You will help ensure customer satisfaction, inventory and visual standards, and staff performance in a fast-paced retail environment.

The role focuses on leading by example, upholding company policies, and implementing marketing/promotional changes. Base pay is hourly with comprehensive benefits, including employee discounts and paid time off.