Retail Stylist & Customer Experience Pro

Gap Inc; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Gap Inc in New York is seeking a customer-focused team member to help customers find merchandise, provide styling suggestions, and promote our loyalty programs. You will support store operations, engage with customers on multiple channels, and help create a welcoming shopping experience that builds brand loyalty.

Strong communication and a proactive approach to problem solving are essential. This role involves collaboration with team members to ensure smooth checkout, fitting room support, and

Qualifications

• Excellent customer service communication and interpersonal skills.
• Willingness to learn Gap Inc processes and store procedures.
• Ability to adapt and assist customers across departments.
• Comfort with using technology to engage customers and complete transactions.

Responsibilities

• Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
• Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
• Promote loyalty by educating customers about our loyalty programs
• Leverage omni channel offerings to deliver a frictionless customer experience
• Support sales floor, fitting room, check out, back of house, processes as required
• Courteous and responsive to internal/external request
• Exchange and verifies job related information to provide support

Skills

Customer service

Communication

Problem solving

Job description

Gap Inc in New York is seeking a customer-focused team member to help customers find merchandise, provide styling suggestions, and promote our loyalty programs. You will support store operations, engage with customers on multiple channels, and help create a welcoming shopping experience that builds brand loyalty.

Strong communication and a proactive approach to problem solving are essential. This role involves collaboration with team members to ensure smooth checkout, fitting room support, and