Brand Experience Sales Associate | Style & Loyalty Expert

Gap Inc; United States; On-site; USD 29,000 - 37,000; Full time

Job summary

Gap Inc is seeking a customer-focused associate to energize shoppers with product knowledge and styling guidance. You will educate customers on current merchandise, store promotions, and events while delivering a premium brand experience that drives loyalty and productivity.

As part of the team, you’ll help customers on the sales floor, assist with fitting rooms and checkout, and support back-of-house processes as needed, using POS systems and digital tools to ensure smooth operations.

Qualifications

• Excellent customer service skills and a friendly, approachable attitude.
• Able to quickly learn and apply brand selling behaviors and store standards.
• Strong communication and problem-solving abilities to assist customers and coworkers.

Responsibilities

• Provide outstanding customer service and educate customers about products.
• Assist customers, locate merchandise, and answer questions accurately and efficiently.
• Offer styling ideas and use displays for inspiration to drive sales.
• Promote loyalty programs and use omni-channel tools to enhance shopping experience.
• Support sales floor operations, fitting rooms, checkout, and back-of-house tasks as needed.

Skills

Brand knowledge

Customer service

Communication

Sales

Tech-savvy

Tools

POS system

Job description

Gap Inc is seeking a customer-focused associate to energize shoppers with product knowledge and styling guidance. You will educate customers on current merchandise, store promotions, and events while delivering a premium brand experience that drives loyalty and productivity.

As part of the team, you’ll help customers on the sales floor, assist with fitting rooms and checkout, and support back-of-house processes as needed, using POS systems and digital tools to ensure smooth operations.