Omni-Channel Styling & Customer Experience Associate

Gap Inc; Hill (NH); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

Gap Inc. in the United States is seeking a customer-oriented role focused on delivering exceptional service and product education. You will guide customers on current merchandise, promotions, and events to build brand loyalty while ensuring efficient store operations.

Responsibilities include assisting customers, suggesting outfits, promoting loyalty programs, and supporting sales floor functions to deliver a seamless omni-channel experience.

Qualifications

• Completed job readiness training at a Gap Inc nonprofit partner.
• Effective communicator with ability to use technology to engage customers and team to meet goals.
• Problem solver focused on continuous improvement, open to feedback and takes action.
• Able to handle customer interactions courteously and professionally.
• Learn procedural knowledge from on-the-job training.

Responsabilités

• Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately.
• Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration.
• Promote loyalty by educating customers about our loyalty programs.
• Leverage omni channel offerings to deliver a frictionless customer experience.
• Support sales floor, fitting room, check out, back of house, processes as required.
• Courteous and responsive to internal/external request.
• Exchange and verifies job related information to provide support.

Connaissances

Communicator

Problem solver

Learner

Customer service

Description du poste

Gap Inc. in the United States is seeking a customer-oriented role focused on delivering exceptional service and product education. You will guide customers on current merchandise, promotions, and events to build brand loyalty while ensuring efficient store operations.

Responsibilities include assisting customers, suggesting outfits, promoting loyalty programs, and supporting sales floor functions to deliver a seamless omni-channel experience.