Fashion Retail Specialist - Expert Styling & Service

Gap; Johnson Creek (WI); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Insurance (medical, dental, vision, &/

Job summary

Gap is looking for an enthusiastic team member to deliver exceptional customer service in-store. You will educate customers on merchandise, promotions, and loyalty programs while applying brand selling behaviors to create a premium shopping experience.

Join Gap to help customers assemble outfits, utilize storefront displays, and participate in a seamless omni-channel experience across sales floors, fitting rooms, and checkout areas.

Qualifications

• Good communicator with the ability to engage with customers and your team to meet goals.
• Problem solver focused on continuous improvement, open to feedback and action.
• Able to handle customer interactions courteously and professionally.

Responsibilities

• All associates are expected to become experts of the brand's selling behaviors.
• Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately.
• Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration.
• Promote loyalty by educating customers about our loyalty programs.
• Leverage omni channel offerings to deliver a frictionless customer experience.
• Support sales floor, fitting room, check out, and back of house processes, as required.
• Courteous and responsive to internal/external request.
• Exchange and verifies job related information to provide support.

Skills

Good communicator

Problem solver

Customer service

Job description

Gap is looking for an enthusiastic team member to deliver exceptional customer service in-store. You will educate customers on merchandise, promotions, and loyalty programs while applying brand selling behaviors to create a premium shopping experience.

Join Gap to help customers assemble outfits, utilize storefront displays, and participate in a seamless omni-channel experience across sales floors, fitting rooms, and checkout areas.