Seasonal Style Advisor: Customer Experience & Styling

Gap Inc; United States; On-site; USD 30,000 - 36,000; Full time

Job summary

Gap Inc. in the United States is seeking a customer-focused sales associate to engage with customers, educate them about merchandise, promotions and loyalty programs, and deliver a seamless omni-channel experience on the sales floor and beyond.

You will help customers locate items, suggest outfits, assist at checkout, and keep displays fresh and inviting while upholding brand standards and delivering exceptional service.

Qualifications

• Customer service-oriented with product knowledge and loyalty programs.
• Ability to engage customers and educate on promotions and events.
• Proficient in using store systems and technology to assist customers.

Responsibilities

• Acknowledge and assist customers;
• Locate merchandise efficiently using various methods;
• Answer questions quickly and accurately;
• Offer style and outfit suggestions using mannequins and displays;
• Promote loyalty by educating customers about our loyalty programs;
• Leverage omni channel offerings to deliver a frictionless customer experience;
• Support sales floor, fitting room, check out, back of house, processes as required;
• Courteous and responsive to internal/external request;
• Exchange and verifies job related information to provide support.

Skills

Effective communication

Problem solving

Team collaboration

Adaptability

Education

Job readiness training (Gap Inc nonprofit partner)

Job description

Gap Inc. in the United States is seeking a customer-focused sales associate to engage with customers, educate them about merchandise, promotions and loyalty programs, and deliver a seamless omni-channel experience on the sales floor and beyond.

You will help customers locate items, suggest outfits, assist at checkout, and keep displays fresh and inviting while upholding brand standards and delivering exceptional service.