Retail Store Team Lead - Drive Sales & Service

Miniso; Madison (WI); Hybrid; USD 25,000 - 34,000; Full time

Job summary

Miniso in Madison, Wisconsin, is seeking an Assistant Store Manager to support daily operations and drive store performance. You will coach a team, uphold visual and operational standards, and promote strategies to achieve sales and productivity goals.

Responsibilities include managing inventory, training staff, and ensuring exceptional customer service while maintaining adherence to Miniso policies. This role requires leadership, communication, and organizational skills, with flexibility for

Qualifications

• High school diploma or equivalent required; Associate degree or higher preferred.
• 1+ years of experience in retail management, with a track record of leading teams.

Responsibilities

• Lead a dynamic team of Shift Leads and Sales Associates.
• Support Store Manager to ensure exceptional customer service and sales targets.
• Manage inventory, shipments, damages and returns; maintain supplies.
• Coach and mentor trainees; drive sales targets and business growth.
• Promote membership program to boost loyalty and retention.
• Adhere to policies; schedule staff; ensure inventory accuracy.
• Assist in recruitment, staffing and retention efforts.
• Collaborate with Loss Prevention to address shrink and policy compliance.
• Ensure cash handling procedures and a safe store environment.

Skills

Leadership

Organizational skills

Customer management

Communication

Education

High school diploma or equivalent

Associate degree or higher preferred

Business/ hospitalityrelated degree preferred

Job description

Miniso in Madison, Wisconsin, is seeking an Assistant Store Manager to support daily operations and drive store performance. You will coach a team, uphold visual and operational standards, and promote strategies to achieve sales and productivity goals.

Responsibilities include managing inventory, training staff, and ensuring exceptional customer service while maintaining adherence to Miniso policies. This role requires leadership, communication, and organizational skills, with flexibility for