Retail Store Leader: Customer Focus & Inventory Expert

Dollar General; Knoxville (TN); On-site; USD 40,000 - 52,000; Full time

Job summary

Dollar General in Knoxville, TN is seeking an Assistant Store Manager to maintain a clean, customer-focused store and assist with supervision, merchandising and deposits.

You will help schedule and train staff, manage stock and inventory, ensure planograms, and uphold cash controls while supporting the Store Manager in their absence, and protect company assets.

The role emphasizes service leadership, accuracy, and adherence to company policies in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent preferred.
• One year of retail experience and six months supervisory experience preferred.
• Strong cash handling knowledge and accuracy.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Communication

Problem solving

Detail oriented

Reading skills

Math calculations

Cash handling

Cashier reports

Driving to bank

Education

High school diploma

Retail experience

Supervisory experience

Job description

Dollar General in Knoxville, TN is seeking an Assistant Store Manager to maintain a clean, customer-focused store and assist with supervision, merchandising and deposits.

You will help schedule and train staff, manage stock and inventory, ensure planograms, and uphold cash controls while supporting the Store Manager in their absence, and protect company assets.

The role emphasizes service leadership, accuracy, and adherence to company policies in a fast-paced retail setting.