Retail Store Supervisor — Lead & Grow a High-Impact Team

Vans; Castle Rock (CO); On-site; USD 28,000 - 39,000; Full time

Job summary

Vans is seeking a Supervisor to lead store operations in a dynamic retail environment. You will engage customers, coach team members, and drive sales while ensuring smooth daily store functions and brand-aligned merchandising.

You will oversee opening/closing, stockroom activities, and training of new staff, all while maintaining policies and a positive, inclusive atmosphere that reflects Vans’ Off The Wall culture.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High School Diploma or equivalent preferred; hands-on experience and achievements valued over formal education.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs, while also achieving individual goals.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Skills

Customer engagement

Sales goals

Coaching

Store operations

Team leadership

Education

High School Diploma

Tools

Retail software tools

Job description

Vans is seeking a Supervisor to lead store operations in a dynamic retail environment. You will engage customers, coach team members, and drive sales while ensuring smooth daily store functions and brand-aligned merchandising.

You will oversee opening/closing, stockroom activities, and training of new staff, all while maintaining policies and a positive, inclusive atmosphere that reflects Vans’ Off The Wall culture.