Retail Store Supervisor – Customer Experience Leader

WSS; Riverside (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

WSS is seeking a Store Supervisor in Riverside, CA to support the management team by driving customer satisfaction, leading Team Members, and maintaining store operations. The Supervisor acts as Manager on Duty when needed and ensures policies and procedures are followed.

Ideal candidates have a high school diploma and retail leadership experience, with comfort using POS and timekeeping systems. A proactive, customer-focused approach helps achieve sales goals and develop staff knowledge.

Qualifications

• High school diploma or equivalent required.
• Retail supervisory or management experience preferred.
• Strong communication and leadership skills.

Responsibilities

• Coach and develop Team Members to meet sales and service goals.
• Ensure proper pricing, displays and stock availability.
• Lead on the sales floor and act as Manager on Duty in the absence of store leadership.

Skills

Customer service

Leadership

Communication

Education

High school diploma

Tools

Microsoft Office

POS systems

Time Keeping systems

Job description

WSS is seeking a Store Supervisor in Riverside, CA to support the management team by driving customer satisfaction, leading Team Members, and maintaining store operations. The Supervisor acts as Manager on Duty when needed and ensures policies and procedures are followed.

Ideal candidates have a high school diploma and retail leadership experience, with comfort using POS and timekeeping systems. A proactive, customer-focused approach helps achieve sales goals and develop staff knowledge.