Retail Store Specialist: Customer Experience & Merchandising

External Ocean State Job Lot; Wyoming (RI); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Employee discount 30%

Paid time off

Health & wellness benefits

401(k)

Discounts with partners

Job summary

External Ocean State Job Lot is seeking a Store Specialist for our on-site role in Wyoming, RI. The position handles customer interactions, complex POS transactions, and merchandising in assigned areas while following company policies and guidelines.

You will oversee assigned associates, ensure a safe, organized store environment, and support ongoing product displays and promotions. Weekend availability and physical tasks are part of the role.

Qualifications

• Experience in retail customer service or cashier duties preferred.
• Basic math and reading skills, legible handwriting, and good verbal/written communication.

Responsibilities

• Deliver exceptional customer service and build relationships using the T.R.E.A.T. model.
• Process purchases, handle transactions, and operate POS functions accurately.
• Maintain displays, restock, and merchandise new items per guidelines.
• Train and coordinate associates, manage breaks per policy.

Skills

Customer service

Cashier

Merchandising

Tools

POS System

Job description

External Ocean State Job Lot is seeking a Store Specialist for our on-site role in Wyoming, RI. The position handles customer interactions, complex POS transactions, and merchandising in assigned areas while following company policies and guidelines.

You will oversee assigned associates, ensure a safe, organized store environment, and support ongoing product displays and promotions. Weekend availability and physical tasks are part of the role.