Store Operations Leader: Develop Teams & Drive Results

Food Lion; Greensboro (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Food Lion is seeking a Store Manager to lead grocery store operations in Greensboro, NC. The role focuses on hiring, coaching, and developing associates while driving sales, service, and adherence to Food Lion standards.

You will supervise the day-to-day operations, enforce safety and food safety requirements, and ensure excellent customer experiences. Responsibilities include budget achievement, staff scheduling, and acting as Manager on Duty when the Store Manager is away, with emphasis on

Qualifications

• College degree or equivalent preferred.
• Department Manager or equivalent experience required.
• Strong understanding of store operations and total store merchandising techniques.
• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.

Responsibilities

• Hire, train, and develop associates
• Manage performance through performance management, coaching, appraisal and disciplinary efforts
• Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy
• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service
• Ensure proper control of all store funds and company assets
• Observe and ensure compliance with company security, safety, and food safety standards
• Understand and use company tools such as; financial reports, ACIS, scheduling, productivity, CAO, and business information systems
• Support the achievement of store budgeted financial and operating results
• Serve as Manager on Duty, perform all responsibilities of Store Manager when not present
• Assist the Store Manager with day-to-day operations of the entire store
• Serve as a model for customer service and other vital behaviors
• Adhere to all company guidelines, policies and standard practices
• Maximize sales through excellent customer service and minimize shrink
• Ensure store conditions, customer service and satisfaction, product quality, freshness, availability, variety and execution of all policies and procedures
• Ensure compliance with local, state and federal regulations
• Ensure staffing schedules across departments meet business needs
• Interact with associates; ensure tools and training to be successful
• Complete CBT, Training Packet and Training Aid courses
• Treat all store information as confidential
• Perform all other duties and projects as assigned

Skills

Interpersonal skills

Customer service

Communication skills

Organizational skills

Leadership

Education

College degree or equivalent

Department Manager or equivalent experience

Job description

Food Lion is seeking a Store Manager to lead grocery store operations in Greensboro, NC. The role focuses on hiring, coaching, and developing associates while driving sales, service, and adherence to Food Lion standards.

You will supervise the day-to-day operations, enforce safety and food safety requirements, and ensure excellent customer experiences. Responsibilities include budget achievement, staff scheduling, and acting as Manager on Duty when the Store Manager is away, with emphasis on