Retail Store Operations Lead - Bonus Eligible

Abercrombie & Fitch Spain, SL; Hickory (NC); Sur place; USD 45 000 - 70 000; Plein temps

Avantages offerts par ce poste

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development

Opportunities for Career Advancement

A Global Team of People Who'll CelebrA

ate you for Being YOU

Résumé du poste

Abercrombie & Fitch Co. is seeking a Store Supervisor to manage daily store operations and lead a front-line team. You will supervise salesfloor and stockroom, handle staffing, payroll, and training, and coaches for strong customer service and brand-driven sales performance.

You will also ensure accurate inventory, maintain compelling displays, and drive omni-channel order fulfillment while embodying our culture and values.

Qualifications

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment

Responsabilités

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Connaissances

Customer service focus

Supervisory experience

Communication skills

Team building

Initiative

Detail-oriented

Multitasking

Fashion knowledge

Brand awareness

Interpersonal skills

Formation

Bachelor's degree

One year supervisory experience in a customer-facing role

Description du poste

Abercrombie & Fitch Co. is seeking a Store Supervisor to manage daily store operations and lead a front-line team. You will supervise salesfloor and stockroom, handle staffing, payroll, and training, and coaches for strong customer service and brand-driven sales performance.

You will also ensure accurate inventory, maintain compelling displays, and drive omni-channel order fulfillment while embodying our culture and values.